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Frequently Asked Questions (FAQ)
Orders
1. How long does delivery take?
Most orders reach you in 8–14 business days, depending on your location.
2. Do you ship all over India?
Absolutely! FEVRED delivers your favorite styles across India.
3. How do I choose the right size?
Check out our size chart on each product page — it’s designed to help you pick the perfect fit.
4. What if the size doesn’t fit?
No worries! You can request an exchange as per our exchange policy.
5. Do you offer returns?
Returns are accepted only for products that are eligible, as mentioned in the product details.
6. Are sale items returnable or exchangeable?
Final sale items are non-returnable. This is to keep our pricing fair and transparent.
7. What payment methods do you accept?
We accept UPI, debit/credit cards, and other secure online payments for a seamless checkout.
8. Is it safe to shop on your website?
100%! All payments are processed through secure payment gateways. Your details are safe with us.
9. Will I receive order confirmation details?
Yes! After placing your order, you’ll get a confirmation via email or WhatsApp.
10. How can I contact customer support?
You can reach us via email or WhatsApp during our working hours. We’ll get back to you quickly.
11. How can I track my order?
Once the order is shipped, tracking details will be shared via WhatsApp or email.
12. What is the return time period?
Returns are accepted within 7 days of delivery.
13. Can I cancel my order after placing it?
Orders can be cancelled before shipping. Once shipped cancellation is not possible.
14. How do I choose the correct size?
Please refer to our size chart mentioned on the product page to select the perfect fit.
15. How can I get the invoice?
Once shipped, your order details along with invoice attachment will be shared via email
Shipping & COD
1. Do you offer Cash on Delivery (COD)?
No! Currently we are not providing COD services.
2. Can I change my shipping address after placing an order?
If your order hasn’t shipped yet, just contact us immediately — we’ll update it for you.
3. What should I do if I receive a damaged or wrong item?
Oops! Contact us within 48 hours of delivery with photos, and we’ll fix it ASAP.
4. Are product colors exactly the same as shown on the website?
We try our best to match colors accurately, but slight differences may appear due to lighting or screen settings.
5. Do you restock sold-out sizes?
Some styles come back in stock, while others are limited edition. Follow us on social media for updates!
6. Are your prices inclusive of taxes?
Yes! All prices on FEVRED are inclusive of applicable taxes unless stated otherwise.
7. How do I know my order is confirmed?
Once your order is placed, you’ll receive a confirmation notification via email or WhatsApp — so you know it’s all set.
